Terms of service?
Standard = 24 hours from receipt to delivery to courier,on weekdays
Express time = 2 hours from receipt, If the order is received before 14.00 on weekdays,
You can receive it at the office on the same day or, in case of delivery, the documents will be transferred to the courier on the same day for delivery
(except for certified and regular translation, and depending on the volume of the order )
Print Format?
Promptly A4, other formats are possible by agreement.
What is binding? What is the maximum number of sheets that can be stitched?
Attaching sheets on one side to a document - brochure
Up to 100 sheets.
What language can a certified interpreter translate into?
Most European languages and major UN official languages.
What documents can a certified interpreter translate?
Any documents are allowed for translation.
How the cost of services is calculated?
The cost depends on the set of services and the scope of work; the delivery price depends on the weight and dimensions of the shipment, as well as the delivery route. To calculate the cost, fill out the order form on the website or write to us with all the necessary data, we will calculate the cost of the service.
Will these document translations be valid for other countries?
Certified translation - is considered a notarial document that can be recognized in different countries, depending on the intergovernmental agreements concluded.
What does the cost of translation depend on?
From the number of characters in the document.
Color print?
Available in black and white only, color printing is possible upon agreement.
What are you sending the documents in?
A sealed A4 envelope, for larger volumes a box.
My package is damaged. What should I do?
If your order is damaged, write to us, immediately clarifying whether the order was checked upon receipt and send us a photo of the transport packaging and goods.
Delivery terms?
Depends on the destination country and selected fare.
Can I send Passport, Military ID, ID?
Within Serbia - yes.
Identity documents are not accepted for international shipping
Printout of data from Serbian documents that contain the chip:
Only in the office,
Driver's license, Personal card, Car registration certificate, Personal card of a foreigner, Compulsory medical insurance.
Is it possible to pay cash on delivery?
Yes, you can. Cash only.
What payment methods are available?
To the courier in cash, payment by account through the mobile application of your Serbian bank, in exchange offices, at the post office or in banks.
It will be possible to pay online on the website soon.
What language does the courier speak?
Most couriers speak Serbian and English.
More questions?
